LEADING CLIENTS VS PLEASING CLIENTS – BRANDING STRATEGY

Published on October 6th, 2015 // BRANDING BASICS ENTREPRENEURSHIP PERSONAL BRANDING

LEADING-CLIENTS-VS-PLEASING-CLIENTS

It is common when it comes to our businesses to lean towards pleasing people, the people who could potentially buy our product or our service. You certainly have heard – even from me – to find your ideal client, track it like a prey, discover what they like, where they are, how they spend, inspire them, flatter them, etc. In other words, watch them like an hawk and offer them exactly what they want when they want it. What it means, is that you then make all your branding and marketing decisions focused on pleasing and attracting your ideal client.

What if I told you there was a sweet spot in branding where the roles are reversed? A place where YOU tell your audience what they should want and what they should need. You define what they want and when they want it. It’s about finding that fine line between you making choices around your ideal client’s taste and habits, and you suggesting and prompting decisions and new habits.

Imagine-that!-Creating-a-new-habit-for-a-whole-group-of-people-around-your-brand

How do you manage to do that and still make sure you don’t lose your audience or fail to captivate it? The strategy would absolutely have to be customized to each business, and it would depend on your product/service and on your audience as well. However, there are a few general guidelines to keep in mind and to help you no matter what it is you are selling or who you are selling to.

First of all, you need to know your industry and your audience extremely well before trying this strategy. Indeed, to bring them to make decisions and create new habits, you need to know them as they are now. The change you suggest shouldn’t be anything out of character, rather something that evokes the concept of risk and of adventure, or of growth and betterment. You want to lead them to consider going for passion over logic. Think of it as the red pill over the blue pill kind of decision for branding. The goal would be to create a new habit for them. Imagine that! Creating a new habit for a whole group of people around your brand. That would be positioning your brand as a trend setter and an innovator.

a-great-way-to-exponentially-grow-your-business.

It is a risky strategy without a doubt, but as any taken risk it is extremely rewarding. It gives you a chance to be a leading brand in your industry. It also opens the door to adding on to who your ideal client is and expanding your audience, or tribe as we often hear. It is undeniably a great way to exponentially grow your business.

This branding strategy could be done as you first enter the market, introducing your brand as the new different kid on the block. Or it could be done as a rebranding strategy, presenting yourself in a new and improved light, differentiating your brand from the rest of the pack based on experience.

As a conclusion, I would say standing out can be risky but positioning your brand as an innovator in your industry will allow your business to have more room to stretch out its creative legs without worrying about pleasing people, it provides more freedom and gives you the opportunity to grow your sales by expanding your audience.

REVERIE MINGLES: HAVE YOU BEEN FEELING LIMITED AND STUCK IN A CLIENT PLEASING PATTERN WITH YOUR BRAND?

  • Shannon Grant Photography

    Love this concept! I’ve been thinking of doing more photo sessions related to weddings that aren’t traditionally done in my area (Bridals, Day after, Anniversary, etc). This post really hit home! Glad to find it via RTS! :)

    October 7, 2015 at 9:08 am

  • Shannon, Im so glad to hear. That is such a smart idea/business move.

    October 7, 2015 at 9:10 am

  • abigail

    great business advice!

    October 7, 2015 at 9:08 am

  • Thank you Abigail!

    October 7, 2015 at 9:10 am

  • Brandon C

    Way to make me contemplate rebranding everything…. 😉

    October 7, 2015 at 9:18 am

  • Haha, Brandon I hope that’s a good thing. Well, if I can help 😉

    October 7, 2015 at 9:20 am

  • Kaitlyn

    Interesting idea! I like the concept of creating something that you want to do and presenting it in away that provokes others into wanting you to do it for them! I feel like when I approach meetings with clients and present that I will be using Squarespace if they want me to make a website for them, I occasionally run into some of these issues. But in a few sentences I’m able to show them why it’ll work better for what they are looking for (minimal upkeep and work on their end) and suddenly they find it exciting – which in turn makes me super happy!
    – Kaitlyn | http://www.TheCrownFox.com

    October 7, 2015 at 9:35 am

  • Kaitlyn, that makes sense. And what you said is the reason why I love this strategy “…and suddenly they find it exciting – which in turn makes me super happy!”

    October 7, 2015 at 9:40 am